FREQUENTLY ASKED QUESTIONS
How much does shipping cost?
We charge £5.99 for shipping within the UK. For international orders, we charge a flat fee of £14.99.
When will I receive my order?
Please allow 7 - 10 business days for delivery. Once the order is on its way, you will receive a confirmation email together with a tracking code, so you can track your order.
Can I track my order?
Yes, you can! Once we process and ship your order, you will receive an email with details about your shipping carrier and a tracking code, where you can track your order status.
Do you ship internationally?
Yes, we do! However the delivery 8mes for international shipping are slightly longer, and they will vary from 14 days to 21 days, depending on the country we ship to.
The fees for international shipping are: £14.99 – Europe, North America, Australia £19.99 – South America, South Africa, China
We charge £5.99 for shipping within the UK. For international orders, we charge a flat fee of £14.99.
When will I receive my order?
Please allow 7 - 10 business days for delivery. Once the order is on its way, you will receive a confirmation email together with a tracking code, so you can track your order.
Can I track my order?
Yes, you can! Once we process and ship your order, you will receive an email with details about your shipping carrier and a tracking code, where you can track your order status.
Do you ship internationally?
Yes, we do! However the delivery 8mes for international shipping are slightly longer, and they will vary from 14 days to 21 days, depending on the country we ship to.
The fees for international shipping are: £14.99 – Europe, North America, Australia £19.99 – South America, South Africa, China
What payment methods do you accept?
All major credit and debit cards are available, as well as PayPal.
Do you offer Klarna/AfterPay?
Not at the moment. We are working on implementing it in the near future. Please reach out to us if you want to be notified once we do.
All major credit and debit cards are available, as well as PayPal.
Do you offer Klarna/AfterPay?
Not at the moment. We are working on implementing it in the near future. Please reach out to us if you want to be notified once we do.
What is your returns policy?
We offer a 10 day exchange / credit note guarantee. However, you will be responsible for the shipping costs. Once we receive your product undamaged, we will facilitate the exchange / credit note.
We offer a 10 day exchange / credit note guarantee. However, you will be responsible for the shipping costs. Once we receive your product undamaged, we will facilitate the exchange / credit note.